TERMS & CONDITIONS OF ACCEPTANCE
In all following paragraphs, the terms "you" /"your" refers to you the Customer /advertiser /vendor. "We" /"us" /"ours" refers to Little House Publishing Ltd trading as The Little House Company. The "Service" refers to online property advertising purchased by the Customer and provided through the website network of The Little House Company.

CONSENT
By submitting your property details to us for publication you are indicating:

• That you are the legal owner of the property with the sole right to sell, or you have legal power of attorney on behalf of the property owner.

• That you agree to The Little House Company publishing these details for you.

• That the details supplied by you are TRUE and ACCURATE and not misleading in any material way.

• That on receipt by us of your payment, advertising of your property for sale (the service) is to commence immediately.

COPYRIGHT
In respect of any property details or photographs submitted by you for publication, you confirm that you own full title to such details and /or photographs and you agree to grant a copyright license to The Little House Company.

Note that you cannot use photographs from estate agent's particulars without their express permission - it is the customer's responsibility to ensure they have copyright over any materials supplied to us for publication on their behalf and you agree to indemnify The Little House Company in respect of any claims against us or expenses incurred by us in respect of breach of copyright issues.

Photographs, images, property descriptions and all other content published on this website are copyright of Little House Publishing Ltd and may NOT be copied from this site and reproduced in any other advertisement or marketing, without our written consent. For the sake of clarity - this does not prevent customers from using their own materials elsewhere PROVIDING that such details are not back-sourced from this website.

NO-QUIBBLE 24HR CANCELLATION
If you wish to cancel your payment for ANY reason, we offer a FULL refund of the advertising fee paid providing that we are informed by EMAIL within 24 hrs of the online payment order. After this time, our standard refunds policy applies (see below). If you don't wish to proceed with an unpaid listing placed on our site, you are free to cancel and you will owe us nothing.

TRANSFER OF ADVERTISING
Individual property listings are NOT transferable and may not be used for advertising of more than one property or any property other than the property listed for sale initially without our explicit permission.

MULTIPLE PROPERTY SALES
In the case of commercial developments, where more than one property is available, we are able to offer an attractive discounted advertising package based on the total number of properties for sale in the development. There are no time limits, no commissions and promotion of your own commercial website is permitted.

Click here for our discount rates or call us free on 0800 083 42 41 to discuss your individual requirements.

YOUR PRIVACY AND SECURITY
Your personal details are held on a secure database and only those details you wish to be published are made available to our site visitors. We do not pass confidential customer information to other organisations. We sell homes not mailing lists. See our Privacy Policy.

FANTASY PROPERTY DESCRIPTIONS
All property details supplied by owners to us must be FAIR, HONEST and ACCURATE. It's a waste of everybody's time (including yours) if you provide a misleading description of the property, intentionally or otherwise, so please take some care over the details.

We reserve the right to edit or delete any descriptions which we know or believe to be false or misleading or where there is a potential for misunderstanding. We routinely check all listings and may make amendments to improve presentation, correct spelling, obvious errors or to comply with the provisions of the Property Misdescriptions Act 1991. The property description should only provide a factual breakdown of the property features - it should not include 'claims' about the property or terms of sale which are not a matter of fact or which cannot be ascertained and verified by reasonable inspection, or in the case of any legal aspects, confirmed by available documentation.

The factual accuracy of the information supplied for publication on this site, is the responsibility of the advertiser /vendor and you agree to indemnify The Little House Company against any claims or expenses arising from misleading or inaccurate claims made by you about the property within the advertising published.

PERSONAL WEBSITES AND CONTACT INFORMATION
Customers have the facility to include a link to a personal webspace address on our listings, for provision of additional photographs or information, subject to the following:

We offer to advertise your property information on our website, we do not offer to advertise any other service you may wish to use in connection with your marketing. The display of any website URL within our listings is subject to our ABSOLUTE discretion and we only permit links to pages pertaining to the property for sale, which are strictly personal and free of commercial advertising. Links to commercial domains or pages referencing estate agents, agents contact details or their websites are not permitted.

Vendor contact information, telephone number(s), email address and /or personal website URL link as selected by you for publication, are ONLY displayed on The Little House Company website. Listings placed on our partner network sites (Multilist Package) are branded with our company information. Direct vendor contact details are NOT permitted on third party sites under the terms of our publishing contracts. All buyers responding to partner site listings are referred through our systems to the (definitive) listing on this website.

A dedicated Contact Vendor area is displayed at the foot of all property listings on our website, for the contact details selected during completion of your property registration (Sellers Form). If you require any amendment to the contact record set up, please contact our office.

Additional contact details or website address URLs are NOT permitted in the property description text.

FOR-SALE SIGNS
Our professional quality for sale boards are available at extra cost, displaying vendor's contact number and the property reference number (ID code).

Note that as our signs are customised with your own contact details, no returns /refund can be given unless the sign proves to be faulty, in which case a replacement will be offered free of charge.

Under local planning regulations only one board may be displayed outside a property for sale (even if on the same pole!) - two company boards do not generate twice the number of enquiries and serve only to confuse interested buyers. You should not therefore display our sign alongside that of an agent.

WHEELCHAIR ACCESS CRITERIA
Selection of "Wheelchair Access" for a property means that ALL of the following criteria must apply:

• off-street parking or unrestricted on-street parking
• no steps on approach to property
• level or ramped access to property
• entrance-level WC
• level access to main living floor rooms

KEEP IN TOUCH
There is NO TIME LIMIT on the period we advertise your property. Therefore, we do ask that you keep us informed of any OFFERS and in particular when CONTRACTS ARE EXCHANGED, or where you wish to stop receiving responses to your advertising from interested buyers. This enables us to keep our site up to date and avoids wasting buyers' time.

OUR LIABILITY TO YOU
Although for practical purposes we provide an open-ended service (see no time-limit above), for various legal reasons we are obliged to restrict our financial liability.

The price we charge relates essentially to the set up cost of each paid property advertisement and the initial administration involved. Therefore, once a customer's property details have been published on this site for a period EXCEEDING 7 DAYS, our service is deemed to have been fully delivered.

After the 7 day 'paid-up' period, advertising and support is continued for a further indefinite period (until sold) FREE OF CHARGE.

Arrangements to publish properties on our partner sites may be subject to alteration or cancellation without notice according to changes in service or costs imposed on us by those partner sites. As such, we do not guarantee unlimited publication on partner sites (paid or not), although where available our practice will be to offer an unrestricted access period.

LIMIT OF LIABILITY
The maximum liability for any loss arising due to our negligence will be limited to a sum equal to the value of the advertising fee received.

PRICING
The prices shown on this website are what you pay. There are no hidden costs and VAT is included in all figures. We reserve the right to amend or change pricing or package service content at any time without notice.

PUBLICATION ON PARTNER SITES (Multi-List Package)
Publication of customer listings on our network partner sites normally takes 1-2 working days.

Note that this period is provided as a guide only and may vary and assumes the normal operation of automated processes and /or systems currently in place. From time to time, interruptions in service can occur for technical reasons, due to faults or for necessary maintenance and customers are advised that whilst we undertake to ensure the swift forwarding of information for publication or update of listings on our partner sites, we cannot accept any responsibility for interruptions or delay in publication at these sites due to faults or maintenance issues affecting services beyond our control.

The design, search facilities and display of property information on our partner sites is controlled and directed by those individual sites exclusively and we have no control over the operation of their services. No guarantee is offered that property details placed on partner sites will appear in any particular format or under any particular search category - that is a matter for the individual sites and the manner in which they choose to organise their data. We merely undertake to forward the information and address details accurately as provided by you for publication by the site(s) in question. We offer free support in respect of any errors arising in the display of information forwarded and assistance to liaise with partner sites over any problems or faults arising, but we do not accept any financial or legal responsibility for the failure or delay of partner sites to display property details as expected.

INTERRUPTION IN SERVICE
The Little House Company makes every reasonable effort to ensure that our website facilities are available to internet visitors and customers at all times. However, we do not offer any guaranteed percentage time of availability and accept no financial liability for any interruption in service or temporary loss of some or all website facilities at any time.

On occasion, necessary maintenance or upgrade work requires the site to be taken 'off-line' without notice, but we endeavour to keep downtime to a minimum and in most cases of scheduled maintenance, this normally involves no more than a few minutes.

Our website is hosted in a secure protected environment with excellent security, fire and backup measures in place and a very high level of service is anticipated.

DISTANCE SELLING REGULATIONS
Clause 8(3) of The Consumer Protection (Distance Selling) Regulations 2000 states that the statutory cancellation (cooling-off) period of 7 days for services purchased over the internet, does not apply where performance of that service has already commenced with the customer's agreement.

Our online payment facilities are designed to activate your public advertising automatically and therefore, by making a payment for advertising on this site you signify your agreement to the advertising service commencing IMMEDIATELY and that the standard cooling-off period does not apply as per clause 8(3) of the Regulations.

This does not affect your right to cancel your advertising within 24 hours for a full refund under our no-quibble cancellation terms (see above).

REFUNDS
No refund of our advertising fees will be made, purely on the grounds that the property becomes subject to an offer or is sold to any purchaser, introduced by us or not, after publication of paid advertising.

No refund of our advertising fees will be made for loss of service, temporary or permanent, in any circumstances, after the expiry of the initial 7 day advertising period.

Other circumstances may be reviewed and a refund offered at our discretion, however, under no circumstances will our liability exceed the value of the advertising fee received.

This does not affect your statutory rights as a consumer.

COMPLAINTS
If you experience any problem using our service, or we make an error in publication, let us know straight away and we will do everything in our power to put things straight. We are justifiably proud of the quality of our service, customer care and support, but sometimes things can go wrong, so please contact us if you have a complaint about any aspect of our service to you.

Call our Customer Services free on 0800 083 42 41 during normal office hours or click here to email us or write to:

Customer Services Manager
The Little House Company
Bell Tower Suite, Trinity Centre
Bimport, SHAFTESBURY SP7 8BW.

Please quote your property ID in all communications. We aim to respond to all enquiries within 1 working day.

GUARANTEED SUCCESS (YOU MUST BE JOKING!)
In this life, nothing is guaranteed. We'll do our bit, but obviously we don't guarantee to sell your home. This is a SELF-SELL advertising package so in fact, we don't sell your home anyway - you do - using our advertising network. We provide the tools to maximise your exposure on the UK internet and the facilities for you to manage and update your advertising online in response to interest generated. Ultimately, it is up to you the advertiser to make it work for you - we can bring buyers to view your details, but the response you get depends on your property, the price you set, buyer demand in your area and the quality of content you provide for your advertised listing.

JURISDICTION
Any dispute pertaining to the provision of our service is subject to the laws of England & Wales.