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| Q |
Where
are the buttons for adding photographs? |
| A |
These appear on the online property registration form AFTER you have
registered the basic details and obtained a reference number (property ID) for
your record. Once you have this, to add images, click on the "Amend Property"
button on the final registration screen to re-open the record and four "Browse"
buttons will appear at the bottom of the form below the main description entry
boxes. Alternately, logon to your account and click "Modify Listing" to access
the editing form and add photographs anytime later.
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| Q |
What
do I do with the "browse" buttons |
| A |
Click on the first browse button and a small file
directory box will open, showing the contents of your computer (like Windows
Explorer). Search through the folders to locate the image file you want to use
as your main photograph. Select this image file and then click on
open or just double click on the image file either action
should, after a few seconds, close the pop up box and enter the file name and
path (computer address) of the image file in the browse box. Repeat
the same procedure in the remaining boxes for any other photos you want to add
then click on next step at the bottom of the page to load the
images.
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| Q |
Nothing happens after I click "Next" |
| A |
It may take several minutes for your computer to send
the images to our website and in the meantime our system is 'waiting'. For this
reason we strongly recommend that images are reduced in size to reduce sending
times. Broadband users should see a delay of only 10-15 seconds unless the
images are excessively large. If you see a "Time Out" error message, this means
that your system security settings are preventing the operation in which case,
refer to our main Frequently Asked Questions (FAQ) page for more
help.
The next screen is a preview page, which shows your
listing with the photographs in place. YOUR IMAGES HAVE NOT BEEN SAVED at this
point, so make sure you click next at the bottom of the page and
select I agree on the final submit screen.
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| Q |
File
Upload /File Invalid Error |
| A |
Usually due to over-complicated image naming or trying
to upload a file which is not recognised by our imaging system.
Give your images simple one-word names and ensure that
the file ending is *.JPG. Image loading software sometimes has difficulty
recognising files with certain characters or spaces in the file names so it is
best to ensure your images have simple names, i.e. no unnecessary spaces, full
stops, commas, hyphens, underscores etc., for example images called
"100.345.12_67.jpg" or "front garden 2004.jpg" may both result in failed
uploads. Try renaming each image simply as "house.jpg" or
"garden.jpg".
Make sure that the images are true JPEG format
straight off a digital camera or "Saved As" (type JPEG /JPG) with photo
software. Just renaming the file ending of a non-JPEG image will not work. Our
systems cannot extract images from Word documents so do not try to add images
contained within a Word file (*.doc).
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| Q |
Photo
uploaded is 'blocky' or blurred |
| A |
Our image uploading software optimises the size and
slightly sharpens the image to improve display quality, but does not otherwise
re-process the picture. If the final result looks blocky or blurred, this is
either because the original image is poor quality (which is not improved) or
most probably that the image uploaded is TOO SMALL - thus looks poor due to
being enlarged to fit our page frames. Make sure that the images used are not
SMALLER than our recommended width (W) in pixels, before uploading.
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| Q |
Picture has 'crazing' distortion |
| A |
Areas of regular patterns in the picture such as
brickwork or roof tiling will often become 'crazed' due to the compression of
the pattern when a large image is reduced in size. This is normal and is most
often encountered with very large images (1600 x 1200 pixels or 2 megapixel+
pictures), but can be improved by setting the camera to take the original
picture at a lower quality or smaller size, so that final sizing reductions are
less. The basic small picture setting of most cameras is 640 x 480 pixels (or
VGA) which should give good results and is easy and quick to upload over a
standard modem connection.
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| Q |
How
can I easily resize my images? |
| A |
For re-sizing images
quickly and easily try the "Image Resizer" tool available free from
Microsoft PowerToys (Windows XP
only):
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| Q |
How do
I use the Image Resizer? |
| A |
First you need to download and install the tool from
the
Microsoft PowerToys page.
Once installed, open your photograph directory in
Windows Explorer. Then simply right-click on the image and select
"Resize Pictures" the new menu option. Select "small" and click OK. This will
create a small version of the image ideal for uploading to your property
listing.
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| Q |
I
have tried to upload new images but the old ones still show? |
| A |
When uploading new images over old, your browser
may default to showing you the original images it retains in memory rather than
the replacements - this is a 'feature' of your internet software not our
website. To see the replacement images, click on your browser 'refresh' button
or hold down CTRL and press F5 to force your software to display the new
image(s)
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